Frequently Asked Questions

InspectOne is inspection reporting software built for professional building inspectors, home inspectors, pest inspectors and property professionals who need faster, cleaner and more consistent reports.

InspectOne is designed for inspectors who complete pre-purchase inspections, building and pest reports, construction stage inspections, PCI reports, termite inspections, dilapidation reports and special purpose inspections.

No. You do not need a credit card to start your free trial. You can create an account and start using InspectOne without entering payment details.

Nothing will happen automatically. We will not charge you and there are no surprise fees. If InspectOne is not right for you, the trial simply ends.

No. InspectOne is designed as a simple month-to-month subscription with no long-term lock-in contract.

InspectOne supports pre-purchase inspections, building and pest reports, construction stage inspections, practical completion inspections, dilapidation reports, termite inspections and special purpose inspections.

Yes. You can customise report wording, templates, sections, company details, logo, inspector details and standard comments to suit your business.

Yes. InspectOne allows you to add your own company branding so your reports look professional and consistent.

Yes. InspectOne is designed to create professional client-ready PDF inspection reports.

Yes, of course. We have sample reports available on our website so you can review the layout, structure and reporting style before getting started.

AI can help improve inspection comments, rewrite wording, make comments sound more professional and reduce the time spent typing report notes.

Yes. InspectOne can assist with clearer and more professional defect descriptions while still allowing the inspector to review and edit the final wording.

No. AI is a reporting assistant only. The inspector remains responsible for the inspection, findings, judgement and final report content.

Yes. AI can help improve grammar, spelling and sentence structure so reports read more professionally.

Yes. InspectOne is designed to support Australian inspection workflows, including terminology and report structures commonly used by Australian building inspectors.

InspectOne can support templates and report wording aligned with AS 4349.1 pre-purchase inspection workflows. Inspectors remain responsible for ensuring their final report meets applicable requirements.

InspectOne can support timber pest inspection reporting workflows and templates. The inspector remains responsible for ensuring the report is suitable for the inspection scope and applicable requirements.

Yes. InspectOne can support Western Australia terminology, including major structural defect wording commonly used in WA inspection reporting.

Yes. InspectOne can be used for New Zealand inspection reporting with suitable templates, wording and customisation for local inspection workflows.

Yes. InspectOne is designed to support U.S. home inspection workflows and professional inspection report templates.

InspectOne can be customised for Texas inspection reporting workflows. Inspectors should ensure their final templates and reports meet current state and licensing requirements.

Yes. You can customise templates, wording, sections and terminology to suit your location, business and inspection scope.

Yes. InspectOne allows inspection photos to be added and linked to relevant defects, rooms or report sections.

Yes. You can add multiple photos to one defect or inspection item where required.

InspectOne is designed to support inspection work where internet access may be limited, with synchronisation available once connection is restored.

Yes. InspectOne is designed for use on mobile devices, tablets and computers.

Yes. InspectOne is designed to work across common modern devices including iPhone, Android, tablets and desktop computers.

Yes. InspectOne can be accessed from common desktop systems including Windows and Mac.

Yes. InspectOne is designed to synchronise reports and inspection data across your devices using secure cloud technology.

InspectOne is designed with secure cloud storage and controlled access to help protect inspection reports, photos and business information.

Your inspection data remains your business information. InspectOne is designed to help you store, manage and generate reports from your own inspection content.

Yes. Future updates and new features are included with your subscription.

Yes. Support is included to help you get started and use InspectOne effectively.

Yes. InspectOne is continuously improving, with new templates, AI features and reporting options planned over time.